Support

Systems and Software Supported

Operating System Versions Supported
Microsoft Windows 10 (release 1903 or newer)
Macintosh OS OS X 10.13 - 10.15 (OS 11 - Big Sur is not currently supported)
Linux Red Hat Linux 6 or higher
Software Versions Supported
Adobe Creative Cloud Suite
Maple
Minitab
Microsoft Access Office 2013 or higher
Microsoft Excel Office 2013 or higher
Microsoft Outlook Office 2013 or higher
Microsoft PowerPoint Office 2013 or higher
Microsoft Word Office 2013 or higher
Microsoft Edge
Mozilla Firefox
Google Chrome
SPSS Version 25 or higher
SAS
Software Versions Supported Special Notes
Adobe Acrobat Version 10 or higher
Adobe Reader Version 10 or higher
Adobe Creative Cloud
Microsoft Office Version 2016 and newer
Mozilla Firefox
Apple Mail Optional E-mail client for Exchange
Safari
Google Chrome

Computer Recommendations

The Help Desk assists students, faculty, and staff identify the system that will meet their needs.

The Dell Brock Premier Site offers special pricing for Brock students, faculty, and staff personal computers. To purchase a computer for use in a Brock department please contact Client Services or visit our OneBrock site for more information.

The recommendations below are the minimum system requirements preferred at Brock.

These are the suggested minimum requirements for a PC. Note that systems with less resources may not be able to properly run O365 or other software supported on campus.

Component Suggetion
Processor Intel i5
Memory (RAM) 8 GB RAM
Solid-State Drive (SSD) 250 GB
Operating System Windows 10 Pro

These are the suggested minimum requirements for a MAC. Note that systems with less resources may not be able to properly run O365 or other software supported on campus.

Component Suggestion
Processor Intel i5
Memory (RAM) 8 GB RAM
Solid-State Drive (SSD) 250 GB
Operating System MacOS 10.13

Visit the Dell Brock Premier Site for special pricing for Brock students, faculty, and staff personal computers.

Brock offers limited technical support for personal devices however you may be directed to the computer manufacturer or dealer for warranty replacements or specific support issues.

To request support for Brock owned computers and/or devices please submit a Help Desk ticket.

Visit the Dell Brock Premier Site for Personal Purchases

Dell offers special pricing to Brock students, faculty, and staff purchasing personal computers.

Visit the Dell Brock Premier Site for Brock Purchases

Make a purchase for Brock equipment with your P-Card or department account.